Antecedents of the service quality for housing loan customers of Indian banks
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چکیده
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چکیده ندارد.
Service Quality and its Importance for Rail Freight Customers
Liberalisation process has just started in the Turkish rail market with the new law recently entered into force in order to comply with EU Directives. In the liberalised markets, service quality is the decisive factor that rail undertakings can use to create difference and achieve competitive advantages. The purpose of this paper is to analyse the customer perceived service quality for rail fre...
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ژورنال
عنوان ژورنال: Banks and Bank Systems
سال: 2021
ISSN: 1816-7403,1991-7074
DOI: 10.21511/bbs.16(1).2021.17